FREQUENTLY asked QUESTIONS

What materials do you use to create your jewelry?

I work with .925 Sterling Silver and .999 Fine Silver, and I choose to use recycled Silver whenever possible. On rare occasions, if I’m feeling extra frisky, I will incorporate secret peeks of gold into my pieces. But Silver has my heart, it feels really good running through my fingers and laying against my skin. I use 100% authentic, genuine, real precious & semi precious Gemstone beads. I handpick each stone from my trusted suppliers across the globe that I’ve built relationships with over a span of a decade or more. Most of these suppliers I am happy to call friends, and we share stories about life, family and culture.


Where and how is your jewelry made?

Each piece is made in my home studio in Gulf Shores, right by mama ocean. I create every single piece by hand myself, from start to finish, using only a few basic hand tools and a small torch. Yes, playing with fire IS as kick ass as it sounds.


What is your return policy?

All in stock items may be returned within 15 days for a full refund (minus shipping fees, please) or for an exchange. Items must be returned in original condition with tags and original packaging. Custom made orders and Soul Signature Jewelry is not returnable. Though….we will have LOTS of correspondence on custom orders & Soul Signature Jewelry, and I don’t start creating your custom design until I feel I’ve totally encapsulated the essence of you and how you want your jewelry to make you feel.


How will my order be shipped, and what will it cost?

Orders within the US ship via USPS Priority Mail for a flat rate of $8.00. International orders ship for a flat rate of $14.00.

 

How long will it take for my order to ship out?

In stock items currently ship within approx 4 days or less. Custom made orders generally ship within 2 weeks. Soul Signature Jewelry orders ship within 4 weeks. Please note that on all custom orders, a more specific timeline is discussed at the beginning of the project.

 

Can you gift wrap my order?

YES! Actually, all items are lusciously packaged and wrapped ready to gift, but I am happy to add a customized note for you. Please leave details in the comments box during checkout.


Can you remake something I saw on another artists website?

Um, hell no. That’s just rude, wrong, and tasteless. Sorry, but just no. We CAN dissect what you do like about other designs (colors, the way it makes you feel, sizing) and use that as a starting point for a custom design.

 

Do you offer Wholesale?

At this time, I am not taking on any wholesale clients. Thank you!